EduQuest is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website, mobile application, and services.
By using EduQuest, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you register, enroll in a course, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Date of birth
- Address
- Academic records
- Payment details (processed via secure third parties)
b. Non-Personal Information
We may collect:
- Browser type and version
- IP address
- Device information
- Pages visited and time spent
- Cookies and usage data (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Create and manage user accounts
- Deliver courses and services
- Process payments
- Respond to your inquiries
- Send administrative and promotional communications
- Improve the platform and user experience
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your information with:
- Educational partners (e.g., universities or institutes for course verification and progression)
- Third-party service providers (for payment processing, analytics, hosting)
- Legal authorities, if required by law or to protect EduQuest’s rights
All third parties are bound by confidentiality agreements and data protection obligations.
4. How We Protect Your Data
We use a variety of security measures, including:
- Secure servers and encrypted connections (SSL)
- Role-based access control
- Regular system updates and audits
- Staff training on data privacy
However, no system can be 100% secure, and we cannot guarantee absolute data security.
5. Cookies and Tracking Technologies
EduQuest uses cookies and similar technologies to:
- Personalize your experience
- Monitor platform performance
- Analyze usage patterns
You can control cookie settings in your browser. Disabling cookies may affect certain site features.
6. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct or delete your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at privacy@eduquest.com.
7. Children’s Privacy
EduQuest does not knowingly collect data from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected such data, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before sharing any data.
9. International Data Transfers
Your information may be processed in countries outside your country of residence. By using our services, you consent to such transfers in compliance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of EduQuest signifies your acceptance of the changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
- Email: privacy@eduquest.com
- Phone: +92323 3232020
