This chapter provides an introduction to the vital role people play in the success of any organization. Students explore the key functions of human resource management, such as recruitment, selection, training, and workforce planning. The chapter emphasizes the importance of ensuring the right people are hired, developed, and retained within a business.
The chapter also highlights the significance of employee motivation and its direct impact on productivity and organizational performance. Students learn about different motivational theories, the difference between financial and non-financial incentives, and how managers apply these ideas practically in the workplace. This equips them with the ability to analyze how motivation influences worker behavior.
Finally, students examine the role of communication and leadership within HRM. They learn how effective leadership styles, organizational culture, and communication channels contribute to a productive working environment. This foundational understanding prepares them for more complex HR issues in A2.
