3.1.5 Mass marketing and niche marketing

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Good morning everyone. Today we are going to talk about an important part of marketing strategy called mass marketing and niche marketing. These are two different approaches that businesses use to reach their customers. Both aim to satisfy customer needs, but they do it in very different ways.

Let us start with the idea of mass marketing. Mass marketing is when a business tries to sell one product to as many people as possible. It uses one main product, one message, and one approach for everyone. The goal is to reach a very large audience and sell in big quantities.

A good example of mass marketing is Coca Cola. The company sells its classic drink all over the world using the same message about happiness and sharing. Everyone, no matter their age or country, is part of Coca Cola’s target market. Another example is Colgate toothpaste, which is advertised for everyone who brushes their teeth.

Mass marketing has several advantages. It helps businesses sell in large quantities which reduces the cost per unit. It also builds strong brand recognition because so many people see the same advertisements. However, there are some disadvantages too. The competition is very high because many companies target the same audience. Advertising is also expensive, and products are not personalised for specific customer needs.

Now let us move on to niche marketing. Niche marketing is the opposite approach. It focuses on a smaller group of customers with specific needs or interests. Businesses that use this method create products and marketing messages designed especially for that group.

For example, Rolex focuses on people who want luxury and quality in a watch. They do not try to sell to everyone, only to customers who value prestige and are willing to pay a high price. Another example is The Ordinary, a skincare brand that targets customers who prefer natural and cruelty free products.

Niche marketing offers some clear advantages. It usually has less competition because fewer companies serve that same small market. It also builds strong customer loyalty because the business understands its customers very well. Brands that focus on a niche market often have a strong and clear image. Customers are even willing to pay more for specialised products.

However, there are also disadvantages. The market is smaller, which limits the total sales a business can make. Producing customised products can also be more expensive, and if customer preferences change, the business could lose a large part of its market.

To sum up, mass marketing focuses on selling one product to everyone, while niche marketing focuses on selling a specialised product to a smaller group. Mass marketing is about scale and volume, while niche marketing is about focus and loyalty. For example, Pepsi uses mass marketing to reach millions of customers, while Ferrari focuses on a niche group of luxury car buyers.

Before we finish, let us quickly review what we have learned today. You should now be able to explain what mass marketing and niche marketing mean, describe their advantages and disadvantages, and give real examples of both approaches. You should also understand that choosing the right strategy can affect a company’s success, brand image, and profitability.

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