2.1.5 Morale and welfare

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Business : AS-Level : Full Course
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Business : A-Level : Full Course
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BUSINESS 9609 : A-LEVEL : FULL COURSE

Good morning everyone. Today we are going to talk about something very important in business, which is employee morale and welfare. You see, businesses are not just about machines and profits. They are made up of people. When people feel happy, safe, and valued at work, they perform much better. That is where the Human Resource Management department, or HRM, comes in. Their job is to make sure employees are motivated, healthy, and treated fairly because when employees feel good, the whole business performs better.

Let us start with employee morale. Morale is basically how employees feel about their job, their attitude, satisfaction, and level of enthusiasm. When morale is high, people work harder, cooperate more, and enjoy being part of the team. But when morale is low, you will see more people calling in sick, leaving the company, or just doing the bare minimum. For example, imagine a company that celebrates employee birthdays, appreciates good work, and lets staff share ideas. People in that company are more likely to be cheerful and motivated. But if employees feel ignored or overworked, morale drops quickly.

Now let us move to employee welfare. Welfare is about the support and services the company provides to take care of employees’ well-being both at work and outside of it. This includes things like safe working conditions, fair pay, health insurance, rest areas, and counselling support. Even small things, like providing clean lunch spaces or wellness programs, can make a big difference. For instance, a company that offers flexible hours and mental health support will have happier and more loyal employees. When workers feel looked after, they perform better and stay with the company longer.

Another big part of HRM is promoting a healthy work and life balance. This means helping employees manage their job responsibilities and personal life without too much stress. Not everyone can handle long working hours or constant pressure. Businesses can support work and life balance by offering flexible working options, remote work, and paid leave. For example, a tech company that allows employees to start work late if they have family responsibilities helps reduce stress and keeps workers motivated. When people can manage both home and work easily, they feel more satisfied and perform better.

HRM also focuses on diversity and equality in the workplace. Diversity means having people from different backgrounds, genders, and cultures working together. Equality means everyone is treated fairly and given the same opportunities. When a workplace is diverse and inclusive, it brings new ideas, creativity, and better problem-solving. For example, a company that hires people from different backgrounds or promotes women into leadership positions builds a stronger and more modern image. HR ensures this by avoiding discrimination in hiring, providing training, and checking that pay and promotions are fair.

 

 

So to sum up, HRM plays a key role in building a positive and supportive workplace. High morale, good welfare, work and life balance, and equality all contribute to happier employees. And happy employees make successful businesses. When workers feel appreciated and cared for, they give their best effort, stay loyal, and help the business grow.

By the end of this lesson, you should understand what morale and welfare mean, why they are important, how HRM supports employee well-being, and how diversity and fairness improve the workplace for everyone.

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